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‘My Course’ - digital platform for hospital treatments

Denmark Distance monitoring
‘My Course’ is a digital platform designed for patients who are facing a course of treatment in a hospital. The platform includes a series of animated narratives developed in close collaboration with the hospital's medical experts. In addition, ‘My Course’ also includes training programs, an interactive diary, symptom guides, the hospital's own pamphlets and much more.
‘My Course’ is the patients own information portal – from the hospital to the patient and their relatives. The application gives the patient an overview of their appointments and their results etc. and solves the issue of often not having a simple overview of one’s course of treatment.
In principle it can be used for any user group at a hospital.
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Quotes/testimonials

”It is incredibly valuable for us that the patients know what we expect of them during the course.”

–Claus Munk Jensen, Chief Physician, Gentofte Hospital.

Elaboration

Needs and challenges

When people get sick and start a course of treatment at the hospital it can all seem very overwhelming and confusing.

There is a lot of information, results and health professionals to keep track of, and by helping these patients the overall course of treatment will improve.

Solution and function

‘My Course’ is an application which can be used for smartphones, tablets and computers and can help patients get an overview of their course of treatment.

Among others the patients can get information about: 

  • Read information 
  • See pictures and videos 
  • Communicate with the hospital by sending messages, pictures and video 
  • Answer questionnaires regarding their condition and symptoms prior to controls - or as a substitute for physical checks 
  • Enter data on e.g. weight, temperature, blood pressure and possibly. share with the hospital 
  • Keep track of agreements with the hospital 
  • Keep a record of condition and symptoms 

Implementation

’My course’ is a regional supported solution and can be bought and implemented by any hospital whose patients may benefit from a platform to keep track of their treatment.

’My course’ is a cloud-based solution with a user-friendly app interface and clinical platform.

Economy

The solution will help patients get a safer and a more seamless course of treatment as they will always have access to knowing what will happen next and what exercises they must do themselves to improve the situation. This will result in shorter hospitalizations and less anxiety among the patients.

The solution will result in less staff hours as the patients will be well informed when they enter the hospital and start their treatment or surgery.  

Research shows that patients call the hospital less after being introduced to ‘My Course’ and these savings alone are enough to cover the cost of the solution.  

The application gathers PRO-data (Patient reported outcome) which can help improve the treatment in general, knowing what works and which patient groups benefit most from a specific procedure.  

Process

The solution can be implemented for any hospital unit who treat patients over a period of time. The application is linked to the patient’s journal, and it therefore doesn’t require any new workflows to be established.

The solution will be anchored at the individual hospital wards.

Communication

Patients and professionals can communicate through the application and share information.

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More about effects

The solution helps patients feel safe before undergoing surgery, because they have been watching short videos beforehand. These patients are characterized by being ‘stronger’ than other patients and these patients stay in the hospital for a shorter time, require less medication and feel more secure when going home – and thereby reduce societal costs.

They will know how to prepare for a surgery, what will happen during and how to rehabilitate afterwards.  

It supports the health professionals work as patients can take bigger part in the entire course of treatment.   

Learnings

  • The solution can be accessed by the patients on a computer, tablet or smartphone and is very intuitive to use.
  • The solution will be connected to the patient journal so the patient has access to all useful information.  

The solution can in principle be used for any treatment course in the hospital and is easy to upscale as it is anchored in each of the hospital wards. 

Gentofte Hospital 
Orthopedic surgery department 
Kildegårdsvej 28 
2900 Hellerup 

Mit Forløb (My course) 

Visikon 
Palle Juul-Jensens Boulevard 82 
8200 Aarhus N 
info@visikon.com  
(+45) 71 99 54 40